All products purchased in our online store may be subject to return or exchange. The basis for recognition is the receipt and the label. Items can not have traces of use. In the case of a complaint, it is necessary to describe the circumstances of the damage, the proposed method of compensation (refund or exchange for a new product). The store has 14 working days to process the complaint.


Returns and complaints please send to: LeBRAND, street: Zielona 23, 02-913 Warsaw, Poland.

Each package must have a letter attached indicating the withdrawal from the contract. It is necessary to give the name and surname of the ordering party, the order number, the reason for the return and the data for transferring the amount due for the returned goods. Return cash will come up to 14 working days from date od receiving return in store.

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