Terms and Conditions


In the Terms and Conditions we use following definitions:

C.C - Civil Code legislation law from April 23th 1964

Consumer- person buying LEBRAND goods from LEBRAND Sp. z o.o., Samolotowa 7/69 03-996 Warszawa, NIP: 5213935533

Regulations - following terms and conditions

LEBRAND store - online store carried by LEBRAND

Goods - all of the items offered in LEBRAND online store

Sales agreement - agreement made between Consumer and LEBRAND store to which applies Consumer Rights Act


These Regulations are addressed to all Customers of the LEBRAND.eu store - set out the rules for using the LEBRAND.eu store, the rules for placing orders in the LEBRAND.pl store and the rules for concluding Sales Agreements. Each customer can receive access to the Regulations at any time. The LEBRAND.eu store is run by LeBRAND and allows the purchase of Goods via the electronic network (Internet) at: www.LEBRAND.eu. Information about products in the LeBRAND.eu store, including descriptions and prices of the Goods constitute an invitation to submit an offer to conclude a Sales Agreement within the meaning of art. 71 of the Civil Code, in accordance with the terms of the Regulations. Goods in the LeBRAND.pl Store are marked in detail. The Customer has access to information about the properties of the Goods, their prices, materials from which they are made, etc. Pictures of the offered Goods are examples and serve the presentation of specific models. Due to the fact that the products offered by LeBRAND are made by hand, their appearance may actually differ slightly from the pictures presented on the website.


The LeBRAND.eu store allows the Customer to purchase the goods offered in it via the electronic network (Internet). The sales contract is concluded between the Customer and LeBRAND. The condition to start using the LeBRAND.eul Store is to read these Regulations and accept them. The Customer of the LeBRAND.euStore is obliged not to provide or transfer content prohibited by law. Using the LeBRAND.eu Store in a way that does not interfere with its functioning, not to send and not place within the LeBRAND.eu. Store unsolicited commercial information, to use the LeBRAND.eu Store in a manner not inconvenient for other Customers and for the administrator of the LeBRAND.eu Store, using the content posted on the LeBRAND.eu.Store websites for personal use, using the LeBRAND.eu Store in a manner consistent with the provisions in force in the territory of the European Union, the provisions of the Regulations, as well as general principles using the Internet.


To conclude a Contract of Sale, place an order on the Store website. Customers can place orders around the clock, on all days of the week. Orders placed on non-working days will be processed on the first business day following the day on which the order was placed. The condition of entering the contract is to make a payment and provide all necessary data for shipping. In order to place an order, one should select the Goods from the LeBRAND.euStore offer by adding them to the "Basket". Until the selection of products is confirmed by clicking the 'Execute Order' button (or 'Continue Shopping' after selecting the payment), the Customer has the option of making changes and modifications to the Goods in the order, as well as contact details for the delivery of the Goods. or "Continue shopping" after selecting the payment) is the Customer's offer made to LeBRAND in order to conclude a Sales Agreement, in accordance with the Regulations After placing the order by the Customer, he will receive on the LeBRAND.eu Store website and to the e-mail address provided in the order a message containing information about the item in the order, the quantity of the Goods, the value of the order, the type of delivery and payment chosen, the time of the order and contact details of the Customer. the Contract of sale of the Goods ordered by the Customer is concluded. The sales contract is concluded in accordance with these Regulations. LeBRAND.eustore reserves the right to refuse an order under the Sales Agreement if the customer's contact details are incorrect, the transaction has not been authorized in the PayU electronic payment system or the payment for the order has not been made within a specified time.


Subject to paragraph 2 below, the deadline for completing the order in the LeBRAND.eu online store, indicated in the confirmation of acceptance of the order, is the most likely time during which the order will be processed. In exceptional cases, the delivery time is confirmed by an LeBRAND employee via email. The total and maximum deadline for completing the order in the LeBRAND store should not exceed 7 business days for European Union destinations. The customer can use one of three forms of online prepayment: i.e. using the PayU service or a simple internet transfer. The order begins after the payment is credited to the LeBRAND account. In the case of a payment card, the order will be processed after positive authorization of the card. The products are delivered to the address indicated by DPD courier. Fees for the delivery of products are given in the ordering process. Estimated delivery time is 3 to 5 business days from the date of dispatch. When collecting a parcel delivered by a courier, the Customer should carefully check the contents of the parcel, the condition of the outer packaging and the condition of the ordered Goods in his presence. In the event of damage to the parcel, the Customer should draw up a damage report with the courier, in two identical copies signed by the Customer and the courier.


The price of a given Good is given on the LeBRAND.eu website. This price binds the parties from the moment the Customer receives the confirmation of the order being accepted. The price referred to in the previous sentence will not change. The prices of Goods in the store LeBRAND.pl are gross prices and are given in the EURO currency. The method of payment for the Goods is chosen by the customer. LeBRAND allows making payments by bank transfer or via electronic payment in the PayU payment system. Failure to receive payment to the account of LeBRAND or intermediaries in the transaction (PayU service) within 5 days of placing the order will result in the order being canceled. In this situation, the Customer may re-order. The implementation of the order paid by bank transfer or payment card begins after receiving payment for the Goods. LeBRAND reserves the right to change the prices of Goods in the LeBRAND.eu store, introduce new Goods for sale, carry out and cancel promotional campaigns on the websites of the LeBRAND.eu store or make changes to them in accordance with the Civil Code and other laws, and these changes shall not infringe the rights of persons who have concluded contracts for the sale of Goods offered in the store LeBRAND.eu before the above mentioned changes.


All Goods offered in the store LeBRAND.eu are new and handmade. The customer has the right to withdraw from the Contract of Sale for any reason within 14 days of receipt of the Good. The condition for accepting the return is submitting within 14 days from the date of receipt of the Goods a statement of withdrawal from the concluded Contract of Sale and sending within 10 days from the date of receipt of the Goods to the LeBRAND showroom address of the purchased Good (unused and clean, in the original packaging with the label). The money will be sent to the account number provided by the Customer within a maximum of 14 business days from the date of receipt of the Good by LeBRAND. If the payment was made using a payment card, the refund will be made to the same card. LeBRAND as the seller is liable to the Customer who is a consumer within the meaning of art. 221 of the Civil Code for non-compliance of the Goods purchased by the Customer with the Sales Agreement, to the extent specified by the Act on special conditions of consumer sales and amendment to the Civil Code of 27 July 2002. Any item bought in the LeBRAND.eu store can be advertised in accordance with the relevant deadlines and conditions of complaint if it has defects constituting its non-compliance with the Sales Agreement. Complaints can be submitted by post by returning the Goods along with the above. form to the address: LeBRAND ul. Zielona 13, 02-913Warsaw. The customer will receive information on how to handle the complaint within 14 days from the date of receipt by the store LeBRAND.eu of a courier package containing the advertised Goods. In the event of a positive consideration of the complaint, LeBRAND will send the Customer a full-fledged product (repaired or new) within 14 days, and if this proves impossible, LeBRAND will refund the full amount of the price of the Good paid. If the complaint is not accepted, the Good will be sent back with the opinion that the complaint is unjustified. If the Customer finds that the Good has been damaged during transport, the Customer is obliged to draw up a damage report in the presence of the courier. Complaints arising from damage to the Goods during transport will be considered on the basis of a damage report drawn up by the Customer and the courier, the Customer in the event of damage, in particular: (damage resulting from the fault of the Customer or as a result of random events during use, in particular mechanical damage), please contact LeBRAND. By contacting the customer, the company will inform them about possible repair costs. LeBRAND has the right to refuse to accept Goods in cases of return of damaged Goods, returns after the expiry of the allowable period.


The administrator and sole owner of the LeBRAND.eu store is LeBRAND Paulina Pyszkiewicz, Samolotowa 7/69 03-996 Warsaw. Customers' personal data provided during registration in the LeBRAND.eu store are processed by LeBRAND solely for the purpose of processing orders and may be processed for marketing purposes. The customer has the right to supplement, update, rectify personal data, temporarily or permanently suspend their processing or delete them, if they are incomplete, outdated, false or have been collected in violation of the law, or are no longer needed to achieve the purpose for which they were collected and the right to object to the processing of personal data for marketing purposes. By placing an order, the Customer agrees to use the LeBRAND.eu store in accordance with the provisions of these Regulations, in the day of placing the order. Lack of acceptance of the provisions of these Regulations prevents the purchase of Goods offered by the store. UE laws applies to the Contract for the Sale of Goods in the LeBRAND.eu store. In matters not covered by these Regulations, the provisions of the Civil Code or other laws applicable to the operation and functioning of the LeBRAND.eu store shall apply accordingly. The competent court for resolving disputes is the court of general jurisdiction over the applicable law. LeBRAND reserves the right to amend the Regulations at any time.

Amendments to the Regulations may not infringe upon the acquired rights of customers using the store. LeBRAND reserves the right to change the prices and quantity of Goods in the store offer during the day, withdraw or introduce individual products to the offer of the LeBRAND.eu store, carry out and withdraw promotional campaigns on the LeBRAND.eu store website, as well as modify them. LeBRAND undertakes actions to ensure the proper functioning of the LeBRAND.eu store, to the extent that results from current technical knowledge and undertakes to remove immediately any irregularities reported by customers. LeBRAND is not responsible for disruptions in the operation of the LeBRAND.eu store caused by a failure of the Internet. Any inconvenience or interruption in the functioning of the store should be signaled by e-mail, telephone. LeBRAND informs that all photos, publications and texts available on the LeBRAND.pl store website are protected by the Act of February 4, 1994. on copyright and related rights (Journal of Laws of 1994 No. 24 item 83). Graphics, logos owned by the Administrator or his suppliers are also protected by copyright. It is prohibited to unlawfully copy, multiply or distribute any content posted on the LeBRAND.eu website

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